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Job ID

29765

Customer Engineer

Regular

Wrexham, United Kingdom of Great Britain and Northern Ireland (https://www.google.com/maps/place/Wrexham,United Kingdom of Great Britain and Northern Ireland) Heanor, United Kingdom of Great Britain and Northern Ireland

My candidate profile (https://career2.successfactors.eu/careers?company=solvaysa&lang=en_US&career_ns=job_application&career_job_req_id=29765)

Syensqo is all about chemistry. We’re not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet’s beauty for the generations to come.

We are looking for:

Reporting to the Applications Development Manager, the Customer Engineers provide the core engineering competency and execution within the department. Customer/market interaction and technology development are at the heart of Customer Engineering, working within project frameworks and relying on strong cross-functional skills. As part of the Commercial function of the Syensqo business, Customer Engineering is at the front-line of ensuring our customers’ and our business’ success.

We are looking for enthusiastic and energetic engineers that can bring a willingness to fully engage in the described activities. Previous relevant experience is attractive - but self-awareness and openness to develop are equally important.

We count on you for:

The Applications Development team, within Customer Engineering, typically is working at TRL 3-6 - aiming to:

• Fully understand the needs of markets, customers and specific applications

• Converting these into requirements for the business

• Driving the development of exemplary solutions and supporting the subsequent commercialisation.

Key responsibilities for the role include:

• Interaction with customers, the supply-chain, academia & authorities, establishing positive and productive relationships at multiple levels.

• Develop and drive deep technical understanding of Syensqo’s portfolio of materials and the technologies that support them at our customers and within the application-space/market.

• Working with a structured approach to good project management practice, taking accountability for sub-elements through to entire projects.

• Develop strong cross-functional relationships within the business to drive progress

• Identify and progress relevant collaborative opportunities internally and externally

• Demonstrate the technical excellence of Syensqo in front of our customers

• You will be responsible for data collection, interpretation and technical report generation - either directly or through working with supporting staff.

• You will take a collaborative approach to search and understand process and IP within the Industry.

• Communicate the progress of your work and projects through meaningful discussions and presentations. Formal technical reporting is also a given.

• Demonstrate the ability to take on additional responsibility as required.

• Spending time with customers, suppliers and in the wider market-place. This may involve travel within EMEA and, occasionally, further afield.

You can count on us for:

Syensqo has class-leading Applications Centers that support these activities through technology development, prototyping and validation - as well as showing the ‘art of the possible’ to our customers. The Customer Engineer role within the Applications Development team will involve a balance of practical work within our centers and with external partners and customers - as well as a great deal of cross-functional interaction with stakeholders within the business.

This pathway offers progression, from entry-level/early-career engineers through to mature, key-contributor roles. Across all levels, high standards of professional integrity, technical expertise, customer focus and project management will be developed and refined.

You will bring:

This career pathway typically spans from those with only basic experience after academic qualification - through to those that have spent 10-15yrs in a relevant composites industry position. This is heavily dependent on the person, their behaviors and experiences.

• Typically minimum Bachelor's degree qualification in a relevant academic field.

• Highest standards of safety and quality values

• Excellent standards of professionalism and ethics

• Enthusiasm for developing working relationships

• Ability to deliver results as both team member and team leader

• Structured working to good project management practices

• Understanding of technical data and drawings.

• Have a strong analytical approach and structured ways of working e.g. documentation of work.

• Working knowledge of basic financial/commercial terminology.

• You will demonstrate flexibility, adaptability and foster innovation.

• Ability to handle complex situations and change in demand autonomously, sometimes in pressured situations with dynamic objectives and tight deadlines

• Ability to communicate effectively, and positively influence, using various media at all levels

You will get:

• Competitive salary

• 16, or more, weeks of maternity/paternity and co-parenting leave, according to local regulations

• Training platform for all employees

• Free language courses (24 languages available)

• Free well-being sessions (physical and psychological)

About us

• Syensqo is a science company developing groundbreaking solutions that enhance the way we live, work, travel and play. Inspired by the scientific councils which Ernest Solvay initiated in 1911, we bring great minds together to push the limits of science and innovation for the benefit of our customers, with a diverse, global team of more than 13,000 associates. Our solutions contribute to safer, cleaner, and more sustainable products found in homes, food and consumer goods, planes, cars, batteries, smart devices and health care applications. Our innovation power enables us to deliver on the ambition of a circular economy and explore breakthrough technologies that advance humanity.

• At Syensqo, we seek to promote unity and not uniformity. We value the diversity that individuals bring and we invite you to consider a future with us, regardless of background, age, gender, national origin, ethnicity, religion, sexual orientation, ability or identity. We encourage individuals who may require any assistance or accommodations to let us know to ensure a seamless application experience. We are here to support you throughout the application journey and want to ensure all candidates are treated equally. If you are unsure whether you meet all the criteria or qualifications listed in the job description, we still encourage you to apply.

As you may already know, Syensqo is the newly established standalone company resulting from the recent spin-off of Solvay. While both organizations are in the process of finalizing the transition, some email communications related to your recruitment process may continue to come from Solvay.

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