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ASSA ABLOY Product Support Engineer, DAS EMEIA in Zabierzów, Poland

Career Opportunities: Product Support Engineer, DAS EMEIA (32162)

Requisition ID 32162 - Posted - ASSA ABLOY Opening Solutions Poland S.A. - Poland Group - POL: Zabierzów (ul. Krakowska) - Customer Service & Contact Center Operations - Posting Country (1) - Yes - Associate - Travel Required: 0%-10%

 Job Description Print Preview

Can you bring your technical skills and experience to our team at ASSA ABLOY? Join our team based in Kraków, Zabierzów and enjoy a collaborative culture that empowers you to build a career you can be proud of.

ASSA ABLOY are the global leader in Access Solutions. We are looking for Product Support Engineer to join our Digital Access Solutions (DAS) organisation.

What would you do as our Product Support Engineer

As our Product Support Engineer, you would collaborate with our customers and internal / external experts to resolve incidents in our electromechanical & keyless locking solutions and related web applications. Your responsibilities would also include hosting & maintenance related activities for our cloud hosted solution.

You would also be:

  • Supporting ASSA ABLOY internal teams on 2nd line support function for electromechanical & keyless locking solutions

  • Maintaining Windows & Linux based hosting environments

  • Cloud hosting related maintenance, change and monitoring activities

  • Providing support for selected enterprise customers

  • Creating technical documentation

    The skills and experience you need

    We are looking for someone who has:

  • Previous experience in a support role or equivalent

  • Capability to work and prioritise tasks under pressure

  • Windows Server & Microsoft SQL Server knowledge

  • Basic knowledge on IP networking

  • Baseline information security knowledge

    Additionally, experience or knowledge within cloud hosting on Amazon Web Services, Apache Tomcat or similar web applications, PKI, TLS protocol and Linux would be an advantage.

    What we offer:

    We’re passionate about providing amazing opportunities and benefits, so you can continue and progress a lifelong career with us – here’s what we have to offer:

  • Learning and career development opportunities, whether it’s online learning, management training or enhancing your skills

  • A competitive salary and incentive schemes

    We review applications regularly, so don’t wait

    We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us. Just set up your profile and apply here.

    To make sure your personal data is safe, we don’t look at any applications sent by email or post. If you have any questions about the role or the process, email Dominika Nalepa, Talent Acquisition Business Partner, at dominika.nalepa@assaabloy.com

    Let’s create a safer and more open world - together!

    To find out more about us, visit www.assaabloy.com

    We are the ASSA ABLOY Group

    Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

    As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

    As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

    #LI-GRR

    #LI-ZA1

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